1. Introduction

Welcome to Mindful Changes (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring that your personal information is collected, used, and stored responsibly. This Privacy Policy explains how we handle personal data collected through our website at mindful-changes.com (the “Site”) and through our services.

2. Information We Collect

We may collect personal information that you voluntarily provide to us when you interact with the Site, including:

• Contact Information: Name, email address, phone number, and mailing address when you submit an inquiry or book a session.
• Appointment & Session Details: Information related to your bookings, scheduling preferences, or inquiries submitted via forms.
• Payment Information: Payment details processed securely via third-party payment processors (we do not store full credit card details directly on our servers).
• Technical & Usage Data: IP address, browser type, operating system, and pages visited, collected automatically via cookies and web analytics tools.

3. How We Use Your Information

We use the collected information for the following purposes:

• To respond to inquiries and provide requested information or services.
• To schedule, manage, and deliver coaching, mindfulness, or consulting sessions.
• To process payments and invoices.
• To improve our website performance, layout, and client experience.
• To send occasional administrative emails or updates (you may unsubscribe at any time).

4. Third-Party Services

We do not sell, trade, or rent your personal information to third parties. We may share limited data with trusted third-party service providers who assist us in operating our business, such as website hosting platforms, booking management software, and secure payment processors. These third parties are obligated to keep your information confidential and secure.

5. Cookies and Tracking

Our Site uses cookies to enhance your browsing experience and analyze site traffic. You can adjust your browser settings to decline cookies; however, doing so may affect certain functionalities of the Site.

6. Data Security & Retention

We implement reasonable technical and organizational security measures to protect your personal data from unauthorized access, alteration, or disclosure. We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law.

7. Contact & Rights

You have the right to access, correct, or request deletion of your personal data. To exercise any of these rights, please contact us via the contact details provided on mindful-changes.com.